This technical report aims to highlight those elements required to manage water use and demand effectively, not only in the SADC region, but hopefully to be of practical application in other regions with an approaching water resources crisis. In this way, the lessons learned from workshops such as this may be used not only to help cope with crisis situations in water resources management, but, preferably, to mitigate potential water resource management problems. Studies have indicated that within the next ten to thirty years, Lesotho, Tanzania, Zimbabwe, Mozambique and Mauritius will join Malawi, South Africa and Namibia as countries where water is very scarce. By 2000, more than half of Southern Africa's population will live in urban areas, further increasing the demand for clean water.